Galvin & Terrell. (2001). Communication Works: Communication Applications in the Workplace. National Text Book.
Cita Chicago Style (17a ed.)Galvin y Terrell. Communication Works: Communication Applications in the Workplace. London: National Text Book, 2001.
Cita MLA (9a ed.)Galvin y Terrell. Communication Works: Communication Applications in the Workplace. National Text Book, 2001.
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