Galvin & Terrell. (2001). Communication Works: Communication Applications in the Workplace. National Text Book.
Citação norma ChicagoGalvin and Terrell. Communication Works: Communication Applications in the Workplace. London: National Text Book, 2001.
Citação norma MLAGalvin and Terrell. Communication Works: Communication Applications in the Workplace. National Text Book, 2001.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.