Lovelock, C. (2010). Services Marketing: People, technology, strategy. Pearson Education.
Chicago-čujuhus (17. p.)Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. New Delhi: Pearson Education, 2010.
MLA-čujuhus (9. p.)Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. Pearson Education, 2010.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.