Lovelock, C. (2010). Services Marketing: People, technology, strategy. Pearson Education.
Chicagoスタイル(17版)引用形式Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. New Delhi: Pearson Education, 2010.
MLA(9版)引用形式Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. Pearson Education, 2010.
警告: この引用は必ずしも正確ではありません.