APA-ийн эшлэл(7 дахь хэвлэлт)

Lovelock, C. (2010). Services Marketing: People, technology, strategy. Pearson Education.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. New Delhi: Pearson Education, 2010.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. Pearson Education, 2010.