Citação norma APA

Lovelock, C. (2010). Services Marketing: People, technology, strategy. Pearson Education.

Citação norma Chicago

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. New Delhi: Pearson Education, 2010.

Citação norma MLA

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. Pearson Education, 2010.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.