APA (7. basım) Alıntı

Lovelock, C. (2010). Services Marketing: People, technology, strategy. Pearson Education.

Chicago Style (17. basım) Atıf

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. New Delhi: Pearson Education, 2010.

MLA (9th ed.) Atıf

Lovelock, Chatterjee. Services Marketing: People, Technology, Strategy. Pearson Education, 2010.