Chase, R. B., Jacobs, R. F., & Aquilano, N. J. (2004). Operations Management: For competitive advantage (10th ed.). McGraw-Hill/Irwin.
Cita Chicago (17th ed.)Chase, Richard B., Robert F. Jacobs, i Nicholas J. Aquilano. Operations Management: For Competitive Advantage. 10th ed. Boston: McGraw-Hill/Irwin, 2004.
Cita MLA (9th ed.)Chase, Richard B., et al. Operations Management: For Competitive Advantage. 10th ed. McGraw-Hill/Irwin, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.