Cita APA (7th ed.)

Gross, D., Shortle, J. F., & Thompson, J. M. (2008). Fundamentals of Queueing Theory (4th ed.). John Wiley & Sons.

Cita Chicago (17th ed.)

Gross, Donald, John F. Shortle, i James M. Thompson. Fundamentals of Queueing Theory. 4th ed. New York: John Wiley & Sons, 2008.

Cita MLA (9th ed.)

Gross, Donald, et al. Fundamentals of Queueing Theory. 4th ed. John Wiley & Sons, 2008.