APA (7. basım) Alıntı

Besterfield, D. H. (2010). Total Quality Management. Pearson.

Chicago Style (17. basım) Atıf

Besterfield, Dale H. Total Quality Management. New Dehli: Pearson, 2010.

MLA (9th ed.) Atıf

Besterfield, Dale H. Total Quality Management. Pearson, 2010.