Kotler, P., Bowen, J. T., & Makens, J. C. (2002). Marketing for Hospitality and Tourism (3rd ed.). Pearson Education.
Citazione stile Chigago Style (17a edizione)Kotler, Philip, John T. Bowen, e James C. Makens. Marketing for Hospitality and Tourism. 3rd ed. New Delhi: Pearson Education, 2002.
Citatione MLA (9a ed.)Kotler, Philip, et al. Marketing for Hospitality and Tourism. 3rd ed. Pearson Education, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.