Lovelock, C., Wirtz, J., & Chatterjee, J. (2007). Services marketing (5th ed.). Pearson Education.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLovelock, Christopher, Jochen Wirtz, और Jayanta Chatterjee. Services Marketing. 5th ed. New Delhi: Pearson Education, 2007.
एमएलए (9वां संस्करण) प्रशस्ति पत्रLovelock, Christopher, et al. Services Marketing. 5th ed. Pearson Education, 2007.
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