Lovelock, C., Wirtz, J., & Chatterjee, J. (2007). Services marketing (5th ed.). Pearson Education.
Chicagoスタイル(17版)引用形式Lovelock, Christopher, Jochen Wirtz, , Jayanta Chatterjee. Services Marketing. 5th ed. New Delhi: Pearson Education, 2007.
MLA(9版)引用形式Lovelock, Christopher, et al. Services Marketing. 5th ed. Pearson Education, 2007.
警告: この引用は必ずしも正確ではありません.