Cita APA (7th ed.)

Wirtz, J., & Johnston, R. (2003). Service Asia: How the tigers can keep their stripes. Prentice Hall.

Cita Chicago (17th ed.)

Wirtz, Jochen, i Robert Johnston. Service Asia: How the Tigers Can Keep Their Stripes. Singapore: Prentice Hall, 2003.

Cita MLA (9th ed.)

Wirtz, Jochen, i Robert Johnston. Service Asia: How the Tigers Can Keep Their Stripes. Prentice Hall, 2003.