APA-ийн эшлэл(7 дахь хэвлэлт)

Hoffman, K. D., & Bateson, J. E. G. (2008). Services marketing: Concepts, strategies, and cases (3rd ed.). Cengage Learning.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Hoffman, K. Douglas, ба John E. G. Bateson. Services Marketing: Concepts, Strategies, and Cases. 3rd ed. New Delhi: Cengage Learning, 2008.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Hoffman, K. Douglas, ба John E. G. Bateson. Services Marketing: Concepts, Strategies, and Cases. 3rd ed. Cengage Learning, 2008.