APA (7. basım) Alıntı

Hoffman, K. D., & Bateson, J. E. G. (2008). Services marketing: Concepts, strategies, and cases (3rd ed.). Cengage Learning.

Chicago Style (17. basım) Atıf

Hoffman, K. Douglas, ve John E. G. Bateson. Services Marketing: Concepts, Strategies, and Cases. 3rd ed. New Delhi: Cengage Learning, 2008.

MLA (9th ed.) Atıf

Hoffman, K. Douglas, ve John E. G. Bateson. Services Marketing: Concepts, Strategies, and Cases. 3rd ed. Cengage Learning, 2008.