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Services marketing concepts, strategies, and cases /

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Detalhes bibliográficos
Autor principal:	Hoffman, K. Douglas
Outros Autores:	Bateson, John E. G.
Formato:	Livro
Publicado em:	New Delhi : Cengage Learning, c2008
Edição:	3rd ed.
Assuntos:	Service industries > Marketing. Customer services > Marketing. Marketing > Management.
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

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