Service management operations, strategy, information technology /

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Fitzsimmons, Mona.J
Hōputu: Pukapuka
I whakaputaina: Boston : গপএৎধ-িঐরষষ/ওৎরিহ, c2006
Putanga:5th ed.
Ngā marau:
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!