Cita APA (7th ed.)

Nargundkar, R. (2004). Services marketing: Operation, management and strategy (2nd ed.). Biztantra.

Cita Chicago (17th ed.)

Nargundkar, Rajendra. Services Marketing: Operation, Management and Strategy. 2nd ed. New Delhi: Biztantra, 2004.

Cita MLA (9th ed.)

Nargundkar, Rajendra. Services Marketing: Operation, Management and Strategy. 2nd ed. Biztantra, 2004.