Cita APA (7th ed.)

Jha, S. M. (2003). Services marketing. Himalaya Publishing House.

Cita Chicago (17th ed.)

Jha, S. M. Services Marketing. New Delhi: Himalaya Publishing House, 2003.

Cita MLA (9th ed.)

Jha, S. M. Services Marketing. Himalaya Publishing House, 2003.