Cowell, D. W. (1993). Services marketing (3rd ed.). Butterworth-Heinemann.
Citación estilo ChicagoCowell, Donald W. Services Marketing. 3rd ed. Oxford: Butterworth-Heinemann, 1993.
Cita MLACowell, Donald W. Services Marketing. 3rd ed. Butterworth-Heinemann, 1993.
Warning: These citations may not always be 100% accurate.