Gross, D. (1985). Fundamentals of Queueing Theory (2nd edition.). John Wiley.
Cita Chicago (17th ed.)Gross, Donald. Fundamentals of Queueing Theory. 2nd edition. New York: John Wiley, 1985.
Cita MLA (9th ed.)Gross, Donald. Fundamentals of Queueing Theory. 2nd edition. John Wiley, 1985.
Atenció: Aquestes cites poden no estar 100% correctes.