Ross, S. M. (2014). Introduction to probability models (11th ed.). Academic Press, an imprint of Elsevier.

Ross, Sheldon M. Introduction to Probability Models. 11th ed. London, United Kingdom: Academic Press, an imprint of Elsevier, 2014.

Ross, Sheldon M. Introduction to Probability Models. 11th ed. Academic Press, an imprint of Elsevier, 2014.