Citace podle APA (7th ed.)

(2018). Services Marketing: Integrating customer focus across the firm (7th ed.). McGraw.

Citace podle Chicago (17th ed.)

Services Marketing: Integrating Customer Focus Across the Firm. 7th ed. Chennai: McGraw, 2018.

Citace podle MLA (9th ed.)

Services Marketing: Integrating Customer Focus Across the Firm. 7th ed. McGraw, 2018.

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