APA (7th ed.) Zitazioa

(2018). Services Marketing: Integrating customer focus across the firm (7th ed.). McGraw.

Chicago Style (17th ed.) Zitazioa

Services Marketing: Integrating Customer Focus Across the Firm. 7th ed. Chennai: McGraw, 2018.

MLA (9th ed.) Zitazioa

Services Marketing: Integrating Customer Focus Across the Firm. 7th ed. McGraw, 2018.