Hess, P. (1996). Management responsibility for performance. McGraw-Hill.
Cita Chicago (17th ed.)Hess, Peter. Management Responsibility for Performance. New York: McGraw-Hill, 1996.
Cita MLA (9th ed.)Hess, Peter. Management Responsibility for Performance. McGraw-Hill, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.