APA način citiranja (7. izdanje)

Heyman, R. (1994). Why Didn't you say that in the first place?: : how to be understood at work. Jossey-Bass.

Čikaški stil citiranja (17. izdanje)

Heyman, Richard. Why Didn't You Say That in the First Place?: : How to Be Understood at Work. San Francisco: Jossey-Bass, 1994.

MLA način citiranja (9. izdanje)

Heyman, Richard. Why Didn't You Say That in the First Place?: : How to Be Understood at Work. Jossey-Bass, 1994.