Heyman, R. (1994). Why Didn't you say that in the first place?: : how to be understood at work. Jossey-Bass.
Цитирование в стиле Чикаго (17-е изд.)Heyman, Richard. Why Didn't You Say That in the First Place?: : How to Be Understood at Work. San Francisco: Jossey-Bass, 1994.
Цитирование MLA (9-е изд.)Heyman, Richard. Why Didn't You Say That in the First Place?: : How to Be Understood at Work. Jossey-Bass, 1994.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.