The complete customer service letter book. /

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Bibliographic Details
Main Author: Werz, Edward W.
Format: Book
Language:English
Published: New York; McGraw-Hill, c1993.
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100 1 |a Werz, Edward W.  |9 9943 
245 1 0 |a The complete customer service letter book. /  |c Edward W. Werz, Sally Germain. 
260 |a New York;  |b McGraw-Hill,  |c c1993. 
300 |a xvi, 290p. : ill.  |c 23cm. 
501 |a includes index. 
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650 0 |a Commercial correspondence  |9 9830 
650 0 |a Customer service  |9 9944 
650 0 |a United states  |9 43941 
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