APA (7. basım) Alıntı

Lovelock, C. (2011). Services marketing: People, technology, strategy. Pearson.

Chicago Style (17. basım) Atıf

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. New Delhi: Pearson, 2011.

MLA (9th ed.) Atıf

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. Pearson, 2011.