APA (7. basım) Alıntı

Timm, P. R. (2008). Customer service: Career success through customer loyalty. Pearson.

Chicago Style (17. basım) Atıf

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Delhi: Pearson, 2008.

MLA (9th ed.) Atıf

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Pearson, 2008.