Quinn, M. (2006). Superior customer service: The prompt approach to success. Prentice-Hall.
Citación estilo ChicagoQuinn, Michael. Superior Customer Service: The Prompt Approach to Success. New Delhi: Prentice-Hall, 2006.
Cita MLAQuinn, Michael. Superior Customer Service: The Prompt Approach to Success. Prentice-Hall, 2006.
Warning: These citations may not always be 100% accurate.