Allen, D. R. (2010). Analysis of Customer Satisfaction Data: A comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty and service quality research. ASQ quality pr.
Chicago Style (17th ed.) CitationAllen, Derek R. Analysis of Customer Satisfaction Data: A Comprehensive Guide to Multivariate Statistical Analysis in Customer Satisfaction, Loyalty and Service Quality Research. New Delhi: ASQ quality pr, 2010.
MLA (9th ed.) CitationAllen, Derek R. Analysis of Customer Satisfaction Data: A Comprehensive Guide to Multivariate Statistical Analysis in Customer Satisfaction, Loyalty and Service Quality Research. ASQ quality pr, 2010.
Warning: These citations may not always be 100% accurate.