Analysis of Customer Satisfaction Data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty and service quality research/
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| Autore principale: | |
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| Natura: | Libro |
| Lingua: | inglese |
| Pubblicazione: |
New Delhi:
ASQ quality pr.
c2010
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| 245 | 1 | 0 | |a Analysis of Customer Satisfaction Data : |b a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty and service quality research/ |c Derek R. Allen. |
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