Cita APA (7a ed.)

Waters, D. (1996). Operations management: Producing goods & services. Addison - Wesley.

Cita Chicago Style (17a ed.)

Waters, Donald. Operations Management: Producing Goods & Services. New York: Addison - Wesley, 1996.

Cita MLA (9a ed.)

Waters, Donald. Operations Management: Producing Goods & Services. Addison - Wesley, 1996.