Cita APA (7th ed.)

Charantimath, P. M. (2011). Total quality management. Pearson.

Cita Chicago (17th ed.)

Charantimath, Poornima M. Total Quality Management. Chennai: Pearson, 2011.

Cita MLA (9th ed.)

Charantimath, Poornima M. Total Quality Management. Pearson, 2011.