Cita APA

Schonberger, R. J. (1997). Operations management: Customer-focused principles. Irwin.

Citación estilo Chicago

Schonberger, Richard J. Operations Management: Customer-focused Principles. Chicago: Irwin, 1997.

Cita MLA

Schonberger, Richard J. Operations Management: Customer-focused Principles. Irwin, 1997.

Warning: These citations may not always be 100% accurate.