Schonberger, R. J. (1997). Operations management: Customer-focused principles. Irwin.
Chicagoスタイル(17版)引用形式Schonberger, Richard J. Operations Management: Customer-focused Principles. Chicago: Irwin, 1997.
MLA(9版)引用形式Schonberger, Richard J. Operations Management: Customer-focused Principles. Irwin, 1997.
警告: この引用は必ずしも正確ではありません.