Mannan, M. (2007). Essentials of total quality Management. The University Grants Commission of Bangladesh.
Cita Chicago (17th ed.)Mannan, M.A. Essentials of Total Quality Management. Dhaka: The University Grants Commission of Bangladesh, 2007.
Cita MLA (9th ed.)Mannan, M.A. Essentials of Total Quality Management. The University Grants Commission of Bangladesh, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.