Mannan, M. (2007). Essentials of total quality Management. The University Grants Commission of Bangladesh.
Cita Chicago Style (17a ed.)Mannan, M.A. Essentials of Total Quality Management. Dhaka: The University Grants Commission of Bangladesh, 2007.
Cita MLA (9a ed.)Mannan, M.A. Essentials of Total Quality Management. The University Grants Commission of Bangladesh, 2007.
Precaución: Estas citas no son 100% exactas.