APA (7th ed.) Citation

Peelen, E. (2005). Customer relationship management. Pearson.

Chicago Style (17th ed.) Citation

Peelen, Ed. Customer Relationship Management. New Delhi: Pearson, 2005.

MLA (9th ed.) Citation

Peelen, Ed. Customer Relationship Management. Pearson, 2005.

Warning: These citations may not always be 100% accurate.