Bhasin, D. J. K. (2012). Customer relationship management. Dreamtech.
Chicago Style (17th ed.) CitationBhasin, Dr. Jaspreet Kaur. Customer Relationship Management. New Delhi: Dreamtech, 2012.
MLA (9th ed.) CitationBhasin, Dr. Jaspreet Kaur. Customer Relationship Management. Dreamtech, 2012.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.