Cita APA (7a ed.)

Bhasin, D. J. K. (2012). Customer relationship management. Dreamtech.

Cita Chicago Style (17a ed.)

Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. New Delhi: Dreamtech, 2012.

Cita MLA (9a ed.)

Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. Dreamtech, 2012.