APA (7th ed.) Zitazioa

Bhasin, D. J. K. (2012). Customer relationship management. Dreamtech.

Chicago Style (17th ed.) Zitazioa

Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. New Delhi: Dreamtech, 2012.

MLA (9th ed.) Zitazioa

Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. Dreamtech, 2012.