Bhasin, D. J. K. (2012). Customer relationship management. Dreamtech.
Chicago-čujuhus (17. p.)Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. New Delhi: Dreamtech, 2012.
MLA-čujuhus (9. p.)Bhasin, Dr. Jaspreet Kaur. Customer Relationship Management. Dreamtech, 2012.
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