Ferrell, R. W. (1964). Customer-oriented planning. Taraporevala.
Cita Chicago (17th ed.)Ferrell, Robert W. Customer-oriented Planning. Bombay: Taraporevala, 1964.
Cita MLA (9th ed.)Ferrell, Robert W. Customer-oriented Planning. Taraporevala, 1964.
Atenció: Aquestes cites poden no estar 100% correctes.