Kalakota, R. (1997). Electronic commerce: A manager's guide. Addison-Wesley.
Cita Chicago (17th ed.)Kalakota, Ravi. Electronic Commerce: A Manager's Guide. Reading, Masstt: Addison-Wesley, 1997.
Cita MLA (9th ed.)Kalakota, Ravi. Electronic Commerce: A Manager's Guide. Addison-Wesley, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.