APA (7 ম সংস্করণ) উদ্ধৃতি

Mukerjee, K. (2009). Customer relationship management: :a strategic approach to marketing. PHI Learning.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. New Delhi: PHI Learning, 2009.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. PHI Learning, 2009.