Mukerjee, K. (2009). Customer relationship management: :a strategic approach to marketing. PHI Learning.
Chicagoスタイル(17版)引用形式Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. New Delhi: PHI Learning, 2009.
MLA(9版)引用形式Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. PHI Learning, 2009.
警告: この引用は必ずしも正確ではありません.