APA-ийн эшлэл(7 дахь хэвлэлт)

Mukerjee, K. (2009). Customer relationship management: :a strategic approach to marketing. PHI Learning.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. New Delhi: PHI Learning, 2009.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. PHI Learning, 2009.